This course was especially elaborated for employees in the commercial area.

The course mainly focuses on being able to communicate in the daily working life. The course aims on strengthening the students’ communication skills which they need for meetings, presentations and for understanding the processes in each company.  

Course subjects are conducting a job interview and understanding job advertisements. Students also learn how to write motivation letters, how to present and introduce oneself and how to communicate with clients (support, counseling, complain management). Further subjects are preparing offers for clients, conducting meetings and negotiations and writing e-mails and protocols. Students will also train how to deal constructively with conflict situations.

The prerequisite for taking the course is a B1 German level. The course ends with the language certificate ‘Telc B2+ Beruf’.

Course duration: 9 weeks (a total of 180 lessons)

Just contact us if you need any further information about starting dates, registration deadlines etc.

Simply click here to get in touch with us!